Web flash data transfer is unmonitored and based on unscaleable desktop technology (Access).
Point all users to alternate sources of data and retire web flash. Add transaction count and comp to reports where it's missing. Ensure comments are available in ad-hoc tool and exportable to excel.
1. Add comments field to existing exec reports (eg rolling 8) or create new exec reports as replacement - see separate request for new Executive report
2. Add comments field to existing field reports or create new field reports as replacement
3. Confirm whether any unmet need in IM/Merchant community